Geek Squad at 2404 South 25th East, in Idaho Falls

About Geek Squad

The Geek Squad is a US national Home goods company located in Idaho Falls, Idaho. To figure out why customers choose Geek Squad and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Geek Squad by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Geek Squad

• Address: 2404 South 25th East, Idaho Falls, ID 83404
• Website: stores.bestbuy.com
• Phone: +1 208-524-1455
• Types: Home goods  
• Price level: Moderately

Reviews

• 1

  Amy Wilkins

  Posted Feb, 15 2019
  Awful service. When 2 men came to inspect our dryer, both my husband and I heard one, Brandon Burke, tell us the new part would arrive by December 9th and they would come to install it on the 9th as well. It's now December 12th and we only JUST found out that they "tried" to contact us on the 8th to reschedule, but weren't able to get a hold of us and rescheduled it anyway. We have no record of them even calling, and they definitely didn't leave a voicemail. That's a terrible way to run a business!
• 1

  Kelsey Alonzo

  Posted Jan, 07 2019
  Horrible customer service skills! They can't keep the status updated, can't ever answer a phone, and went to the store and waited 30 minutes to speak to someone. Theu stated that they would have our computer done today and that we would be contacted. That never happened. Had our computer for well over 48 hrs and no information about what was being done or status update was ever provided. We did find out that it wasn't even done and we have wasted our time, money, gas to figure this all out when they could have just simply answered a phone or put uo a status update like they are suppose to do. We also had to wait for someone to even see us while we were dropping it off to be repaired. Over all the lack of communication and horrible customer service I should have gone to a local business computer tech. I would not recommended geek squad! I will give an update tomorrow as thats when its suppose to be as of what tech says now.

Photos of Geek Squad

The nearest contractors

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